Luis Rivero
Senior UX Designer at Applied Computing Group / UFMA
Currently UX Lead focusing on users needs, software requirements, software testing and quality assurance.
I want to use what I’m good at and and my passion for Human Computer Interaction to improve the quality and user experience of interactive products.
Some of my most recent projects
March 2022 - Present
Enterprise Management System
The Electronic Annual Accounting System (ePCA) is a Web SaaS Application that provides the user with a set of functions to report accounting data. In this two year project, I worked as lead UX researcher and UX designer, following the user centered design process. Upon implementation, I was in charge of functional software testing.
Keywords
User Story
Interviews
Information Architecture
Wireframing
Prototyping
Design Patterns
Functional Testing
User Testing
Figma
SaaS
November 2021 - December 2022
Mobile Digital Library
UNA-SUS/UFMA is one of the pioneering institutions in the history of the UNA-SUS (Open University of the Unified Health System) Network, a project of the Brazilian Ministry of Health. In this project, I worked as head of the UI team, proposing the interaction flow of a mobile digital library the provides users with enjoyable learning experiences, while consuming different learning artifacts.
Keywords
Quantiative Analysis
Qualitative Analysis
Competitive Audit
Literature Review
Interviews
Information Architecture
Wireframing
Prototyping
Design Patterns
Functional Testing
July 2020 - March 2021
Power Consumption Self Reading App
Due to the COVID-19 pandemic, there was a need to reduce the contact of meter readers that carry out the power consumption reading and inspection for power companies. In this project I was in charge of the UX design of a mobile application embedding an Artificial Intelligence service that would allow recognizing the power consumption of a power meter.
Keywords
Usability Evaluation
Information Architecture
Wireframing
Data Base Modelling
Prototyping
Design Patterns
Functional Testing
UML
August 2019 - July 2020
Inteligent Chatbot for Customer Service
As customers file lawsuits against a company when they are dissatisfied with its service, this project aimed at developing a chatbot mobile app for supporting clients with their complaints, and lawyers when dealing with lawsuits. I was in charge of gathering data on different scenarios and defining the UX interaction flow for the app.
Keywords
Quantitative Analysis
Personas
Empathy Map
Interaction Flow
UX Writer
November 2018 - July 2019
Enterprise Management System for Power Company
This project focused on the development and evaluation of a B2B Web based application embedding an ML model that would produce data on the probability of lawsuits for power companies based on features such as: number of complaints, electrical damage to appliances and power shutdowns. Here, I focused on the UX design and evaluation considering the needs of end users and proposing reports that would meet their expectations.
Keywords
User Story
Interviews
Information Architecture
Wireframing
Prototyping
Design Patterns
Functional Testing
User Testing
Figma
Data Visualization